Third Party Utilities

Remote Connection Software

Click here to download the BBS HelpDesk Connection Software (682 KB)

Select Run when prompted.  If Windows prompts for any security alerts, choose to trust this program and continue.  Once running, you will need to contact BBS for your ticket number.

Click here to download the tightvnc program (945 KB)

Media Codecs

Click here to download the AC3 Filter for Windows Media Player

Anti-Spyware program

Click here to download Spybot - Search and Destroy (7.12 MB)

TDSS Killer (Google Redirector Removal Tool)


McAfee Product Removal Tool

Click here to download MCPR.exe (548 KB)

McAfee Subscription Repair Tool

Click here to repair any subscription issues with McAfee (redirects to;

McAfee Username Retrieval

Click here to locate the email account that you used to register McAfee (redirects to;  you must accept the ActiveX Control)

VPN Clients

Sonicwall Global VPN Client 4.0 (Vista 32bit compatible)

Folder Size Utility